Position Description
Title: Bingo Volunteer
Location: Delta OLG Gaming Centre, St. Catharines
Assigned Supervisor: Manager of Fund Development, Coordinator of Volunteer Programs
Job Summary
This customer support role is a very important part of our fundraising! This volunteer position allows us to make money for our many programs and services at the Alzheimer Society of Niagara Region. Volunteers are asked to commit 2.5 hours monthly or biweekly.
Responsibilities
- Customer care support
- Responding to customer questions
- Assisting game winners
- Helping customers with disabilities
- Providing information about the Alzheimer Society
- Redirect negative customer service issues to staff
- Ensure table and floor remain tidy
Required Skills/Experience
- Ability to communicate with the public
- Must be 18 or older
- Must be available Monday or Tuesday mornings
- Must have access to reliable transportation
Training Requirements
- Orientation to agency, ASNR programs, policies and procedures
- Accessibility for Ontarians with Disabilities, WHMIS
- Customer service training provided by OLG
Other Requirements
- Completion of two reference checks
